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Improving Improvement

A toolkit for Engineering Better Care

 

Posters

Posters assist the improvement team in the visualisation and understanding of programmes, strands and activities within the improvement process.

Contents

 

Introduction

The improvement process, informed by the posters, may be summarised as:

  • Fill in the Improvement Canvas with known information
  • Identify possible knowledge gaps and outputs to be created
  • Select the activities or questions to be addressed
  • Prepare the activities and associated tools for use
  • Plan the improvement programme and iterate as appropriate

This process may be summarised as a fundamentally linear, yet iterative process, designed to deliver improvement. It may comprise, interchangeably, elements from both the question and activity driven processes. The posters have been chosen to compliment the worksheets and cards included in this toolkit. The posters may be displayed and annotated in electronic form or may be printed at a range of scales, from A3 for desk work through to A1 for class use.

For each poster, you can click on the image to download a PDF of that poster, or click on the link underneath to download a PDF of all posters.

List of Posters

Posters

Assessing Risk

A summary of the risk perspective

Use:

  • To remind the team of key elements of a risk perspective on improvement
  • To highlight the possibility of using tools to deliver a risk perspective
  • To accentuate the iterative nature of an improvement process


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Describing People

A summary of the people perspective

Use:

  • To remind the team of key elements of a people perspective on improvement
  • To highlight the possibility of using tools to deliver a people perspective
  • To accentuate the iterative nature of an improvement process


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Improvement Canvas

A summary of the status of the programme

Use:

  • To remind the team of the factors that determine the status of the programme
  • To accentuate the need to maintain an up to date picture of the status
  • To highlight the interchangeability of questions and information

see also Improvement Canvas worksheet


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Improvement Model

A summary of the improvement model

Use:

  • To remind the team of the activities strands described in Improving Improvement
  • To highlight the natural order of the strands within the improvement model
  • To accentuate the iterative nature of the improvement process


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Improvement Programme

A summary of the improvement programme

Use:

  • To remind the team of the typical stages of the improvement process
  • To accentuate the need to define and maintain a dynamic case for change
  • To highlight the importance of continuous planning for change


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Inspiring Design

A summary of the design perspective

Use:

  • To remind the team of key elements of a design perspective on improvement
  • To highlight the possibility of using tools to deliver a design perspective
  • To accentuate the iterative nature of an improvement process


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Managing Improvement

A summary of the management perspective

Use:

  • To remind the team of key elements of a management perspective on improvement
  • To highlight the possibility of using tools to deliver a management perspective
  • To accentuate the iterative nature of an improvement process


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Mapping Systems

A summary of the systems perspective

Use:

  • To remind the team of key elements of a systems perspective on improvement
  • To highlight the possibility of using tools to deliver a systems perspective
  • To accentuate the iterative nature of an improvement process


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Preliminary Activities

A summary of the preliminary activities

Use:

  • To remind the team of the preliminary activities described in this toolkit
  • To highlight the natural order of the strands within the improvement model
  • To accentuate the iterative nature of the improvement process


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Questions Map

A summary of the improvement questions

Use:

  • To remind the team of the questions described in this toolkit
  • To highlight the natural order of the questions within the improvement model
  • To accentuate the iterative nature of the improvement process


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Questions Model

A summary of the improvement questions

Use:

  • To remind the team of the questions described in Engineering Better Care
  • To highlight the natural order of the questions within the improvement process
  • To accentuate the iterative nature of the improvement process


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Stage Activities

A summary of the improvement activities

Use:

  • To remind the team of the typical activities available to the improvement process
  • To accentuate the need for different activities for different programme strands
  • To encourage a creative and holistic approach to improvement


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Stage Plan

A summary of the stage plan

Use:

  • To remind the team of the main strands of an improvement plan
  • To highlight the imperative to define an improvement plan based on clear outputs
  • To accentuate the dynamic nature of the improvement process

see also Improvement Plan worksheet


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Stakeholder Map

A summary of the system stakeholders

Use:

  • To remind the team of the stakeholders related to the improvement process
  • To highlight the range and diversity of potential stakeholders
  • To accentuate the importance of understanding stakeholders needs

see also Stakeholder Map worksheet


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