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Improving Improvement

A toolkit for Engineering Better Care

 

Resources: Overview

Introduction

Describes the resources in this section.

Service Users

A service user is someone who is a direct beneficiary from improvement enabled and enhanced by use of the healthcare design toolkit.

Service Stakeholders

A service improver is someone whose capacity for improvement is enabled and enhanced by use of the healthcare design toolkit.

Service Improvers

A service improver is someone whose capacity for improvement is enabled and enhanced by use of the healthcare design toolkit

Improvement Tools

A selection of tools are used to enable activities to be executed in a planned order to ensure the efficient and effective execution of a programme of improvement.

Definition Of Terms

The definition of a term is a statement expressing the essential nature of something that enables a common understanding of key terms within an improvement team.

Posters

Posters assist the improvement team in the visualisation and understanding of programmes, strands and activities within the improvement process.

Worksheets

Worksheets assist the improvement team in the planning and execution of programmes, strands and activities within the improvement process

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