Improvement: Overview

Introduction

Applying a systems approach to health and care design and continuous improvement.

Engineering Better Care

Engineering Better Care is a framework for improvement, based on a set of questions addressing people, systems, design, risk and management perspectives

Model for Improvement

The IHI Model is a tool for accelerating improvement, based on three fundamental questions and the Plan-Do-Study-Act cycle to test changes in real work settings.

Lean Thinking

The Lean Thinking model is a process to facilitate improvement in patient care with existing resources, meaning the same things can be achieved using fewer people.

Six Sigma

The Six Sigma model is a continuous improvement approach that has a proven commercial pedigree that can be traced back to the quality revolution of the 1940's

Flow Coaching Academy

The Flow Coaching Academy trains health and care staff in the team coaching, technical and relationship skills required to deliver continuous and sustainable improvement.

Quality, Service Improvement And Redesign

The quality, service improvement and redesign programme is the latest iteration of the NHS programme that has been delivered to staff involved in healthcare.

Important Topics

Important topics that arise in the context of improving complex systems.

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Improving Improvement

A toolkit for Engineering Better Care